Where Your Order Ships From
Every order leaves our fulfillment center in South Windsor, Connecticut, United States. We deliver across the United States and to 230+ countries and territories around the world.
Getting Your Order Ready
We process all orders within 1–3 business days. The delivery times shown below count from the moment your order ships. Pick the shipping speed that works best for you at checkout.
U.S. Shipping Options
| Shipping option | Delivery time | Cost |
|---|---|---|
| Express | 1–2 business days | $15.00 |
| Standard | 3–5 business days | $8.00 – FREE on orders of $70.00 and up |
| Standard (free) | 5–8 business days | FREE |
- Express – get it fast in 1–2 business days for just $15.00.
- Standard (3–5 days) – only $8.00, or free when you spend $70.00 or more.
- Standard (5–8 days) – always free, no minimum spend needed.
Shipping Worldwide
| Destination | Shipping option | Delivery time | Cost |
|---|---|---|---|
| Rest of the world (230+ countries) | Standard | 5–8 business days | FREE |
International delivery times are estimates. Customs checks in the destination country may add a few extra days.
Duties & Import Fees
Orders shipped internationally may be subject to duties, taxes, or fees applied by your country's customs office. These charges are the recipient's responsibility and are not covered by our prices or shipping costs.
Tracking Your Package
Once your order is on its way, you'll get an email with a tracking number and a link. Tracking can take up to 48 hours to go live after your order ships.
What Counts as a Business Day
Business days run Monday through Friday, not including U.S. public holidays. Orders placed on weekends or holidays will be processed the next business day. During busy periods, small delays can happen.
Incorrect Address
Double-check your shipping address before you place your order. Made a mistake? Reach out to us right away — we can only make changes before your order ships.
Lost or Damaged Orders
If your order goes missing or shows up damaged, let us know within 48 hours of delivery (include photos if there's damage) and we'll sort it out with a replacement or refund.